Frequently Asked Questions

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Frequently Asked Questions

How can I get Tula?
You can request for the suitable license from Tula website and our representative with get in touch with you. Tula has both a hosted cloud service version and an on-premise version as well. Also you can sign up and complete the registration process to get a free trial for a period of 6 months.
What happens when my trial period ends?
If your trial ends before you choose a plan, your account will freeze. Your data will remain inaccessible, until you choose a plan.
Who will help me use Tula?
No specialist IT people are required to run Tula. Your existing workforce, who knows the industry best can be trained to operate and maintain the solution.
How can I access Tula from my mobile device?
You can login to Tula from anywhere on any device – no app required! Access your project details in you handheld device’s browser thus providing you with immense flexibility.
What types of files can be uploaded to Tula repository?
Supported file types: gif, png, jpg, jpeg, doc, docx, xls, pdf, xlsx, txt, ppt, pptx, dwg
How can I add new version of a file?
New version of the same file can be uploaded and Tula will automatically set the version for the file. Take care that new file is of same file format of that of the original.
How can discrete team in different time zones work together?
Discrete user can set time zone of his preference in Tula settings. Thus the date and time will be shown as he prefer.
How can I avail Tula product support?
Once you register with us, you can be assured of unconditional 24 x 7 technical support from our helpdesk.